Cashless/Digital Wallet

Date: 09/17/2024
Start Time: 9:45am
End Time: 10:45am
Room: Pavilion 1
Track: Tribal Gaming & Hospitality
Speakers: Mark Hemmerle, Antonio Perez, Noah Acres

Use cases, downside and upside- funding, loading, cost, customer experience- all of it! What have we learned when it comes to cashless and digital wallets across tribal casinos, hotels and retail? Has it lived up to the initial hype in the venues that have embraced it?  What are the pros and cons?  If you are considering a move to cashless or just want an update on where this technology is at, this session is for you.