Reta Underwood

Job Title: Vice President of vCARE Companion Enterprise
Organization: President of CLTC, Inc.

Sessions:

Reta has over 35+ years of professional work experience in the long-term care industry.  Reta’s experience has included management and director positions with nursing facilities and healthcare companies.  She has also provided corporate-wide MDS support services, conducted numerous mock surveys, regulatory compliance correction, education programs, clinical documentation, quality assurance programming and, implemented and supports PDPM in facilities nationwide.    

Reta has supplied IRO services and input to CMS on a variety of projects and discussions pertaining to post-acute care.  She holds national certifications through the American Association of Nurse Assessment Coordination (AANAC) as a Resident Assessment Coordinator (RAC-CT); Quality Professional and Nurse Manager and is a ICD-10-CM coder.  She is a nationally recognized educator on topics such as Medicare and has customized course curriculums and collaborations efforts for large scale and individualized providers in healthcare.

Reta has had numerous articles published in the long-term care industry trade publications and has been used as an expert resource professional for media interviews including McKnight News; HCPro MDS and PPS Advisor and Provider AHCA magazine.  She has also copyrighted several clinical documentation forms and tools, such as for Medicare Post Billing Review (triple check process), nutritional assessment, skilled clinical and MDS documentation, and restorative nursing programs.  

As VP of vCARE Companion Enterprise Reta is now taking her vast work experience in healthcare into the future!  Using AI and robotics she is leading the way integrating innovative technology with her insights from bedside caregiving and the C-Suite putting the highest of expectations of customer outcomes that drive quality and satisfaction at the forefront.